Privacy Policy

Cosh respects your privacy. We fully comply with the Personal Data Protection Act and the Telecommunications Act. In this Privacy Policy you can read what kind of personal data we collect and how we store, protect and use your personal data. You can also read for what purposes we will use your personal data and with whom your data will be shared.

What does this Privacy Policy apply to? This Privacy Policy applies to your use of the "Website" www.Cosh.com and the mobile application “Apps” offered under the name Cosh and all products and services that we offer to you through our Websites and/or Apps.

Personal data In this Privacy Policy, your “personal data” means information or pieces of information that could identify you as an individual.

Your Consent Cosh.com will not collect, use or disclose your personal information without your prior consent. Therefore, we ask you to agree to this Privacy Policy before you can use our Websites or Apps.

What personal data do we process? Your personal data may be collected in various ways, for example when you visit our Websites, register on our Websites, place an order, subscribe to the newsletter, fill out a form, contact us or use our services. We also process your IP address, your transaction history, payment details, browser language and - if you have given us permission - your geolocation. In addition, we may also process non-personal data when you interact with our websites. This data may include your browser name, the type of computer and technical information about your means of connecting to our websites (such as the operating system and the internet service providers used).

How do we use your personal information? We use and process the personal data you provide to us for the purposes described below.

• We use your email address to send you information and updates about your order. We may also send you information about topics that may be of interest to you. You may unsubscribe from these services at any time.
• We use data about your browser language, your IP address and geolocation to address you in a language you speak and to show you content related to the country you live in.
• In the event of fraud, we will share your personal information with the victim to enable this person to report the crime to the police. We will not share more information than is necessary for the report, and we will inform you in advance when we are going to share your information for this purpose.

Who do we share your personal information with? Cosh does not sell, trade or rent personal information to third parties.

External service providers In order to provide our services, there is data that we need to share with other service providers. For payments via our websites, we use third-party services, such as payment gateways and other payment transaction processors. These third parties are contractually obliged not to use this data for any other purpose than executing the payment.

Generic aggregated (non-personal) data We may share generic aggregated data with our business partners, trusted affiliates and advertisers, in which case the data will be fully anonymized.

How do we protect your personal data? We protect your personal information from unauthorized or unlawful access, alteration, disclosure, use or destruction. We encrypt our services using SSL, the data is only accessible via a secret password and digital signatures, and our employees only have access to your data on a need-to-know basis. We use appropriate practices for collecting, storing and processing data.

Cookies We may use cookies to enhance your experience when using our websites. A cookie is a small text file containing a string of characters that can be placed on your device when you visit a website. This text file uniquely identifies your browser or device. When you visit our websites again, the cookie allows our websites to recognize your browser or device. You can change your cookie settings in your browser if you do not want cookies to be sent to your device. Please note that some website features or services of our websites may not function properly without cookies.

We use the following types of cookies on our websites:

• Technical cookies: These are cookies that are essential for the operation of our Websites, they enable you to navigate our Websites and use our features.
• Analytical/statistical cookies: We use these cookies to track visitor statistics. We use these statistics to continuously improve the websites and mailings and to offer you relevant content. These cookies also allow us to recognize and count the number of visitors and to see how visitors navigate when they use our websites. This helps us to improve user navigation and ensure that users find what they need more easily.
• Tracking cookies: These cookies monitor click behaviour and surfing behaviour. By means of these cookies we can see if and when you view your profile and if you click through to our websites.

Third party websites You may find advertising or other content on our websites that link to the websites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these websites and are not responsible for the practices employed by websites linked to or from our websites. In addition, these websites or services, including their content and links, may be constantly changing. These websites and services may have their own privacy policies and customer service practices. Browsing and interaction on any other website, including websites which are linked to our websites, is subject to that website’s own terms and policies.

Changes to this privacy policy We may update our Privacy Policy from time to time. When we change this Privacy Policy in a material way, we will post a notice on our Websites along with the updated Privacy Policy. We may also notify you via your email address and require you to accept the updated Privacy Policy before you can continue to use our Apps and Websites.

You have the right to tell us if you want:

• does not wish to be contacted by us in the future;
• would like a copy of the personal information we have processed about you;
• would like us to correct, update or delete your personal information in our records;
• would like to report any misuse of your personal data.

If you have any questions, comments or concerns about the way we handle your personal information, please contact us.

Please note that you can also view, edit or delete your personal data by logging into your personal account.